Synswi

Give the people who use your product a real bank account

Checking, savings, and debit cards for individuals—opened inside your app, under your brand, on FDIC-insured accounts held at our partner banks. Synswi handles identity verification, account opening, and money movement through the same API your team already builds on.

Consumer accounts are not business accounts with the paperwork removed. The identity checks are different, the volumes are higher, the balances are smaller, and the expectations around speed and support are steeper. Synswi runs the consumer version of the program rather than asking you to adapt a business one.

Who this is for

Product and operations teams at platforms whose end users are individuals rather than companies—payroll and earned-wage access providers, gig and creator marketplaces, lending and savings products, benefits administrators, and any product where the person on the other side needs somewhere to receive, hold, and spend money.

The problem

Most platforms start by pushing money out to accounts their users already have. It works, but it puts the useful part of the relationship somewhere else. The user gets paid, moves the money to their own bank, and the balance—along with the reason to come back—leaves your product.

Building the alternative is not a small project. It means finding a sponsor bank, standing up consumer identity verification, delivering the disclosures a consumer is owed, handling disputes on a clock, and supporting people who have questions about their own money. Each of those is a program, not a feature.

The result is that a lot of platforms know exactly what they want to offer their users and stop at the part where they would have to become a bank to do it.

How it works

1

A person signs up in your product

Your user creates an account the way they always have—in your app, under your brand. Nothing redirects them to a third-party bank portal, and the account opening happens as part of the flow they are already in.

2

Synswi verifies identity and opens the account

Identity verification for an individual is different from verifying a business—no EIN, no incorporation documents, no beneficial ownership chain. Synswi runs the checks required for a consumer, screens against watchlists, and opens an FDIC-insured account held at our partner bank.

3

Money moves through the account

Direct deposit arrives via ACH. Transfers move between the user's accounts or out to a linked external account. A virtual or physical debit card spends against the balance. Savings sit in a separate interest-bearing account, with automated transfers if the user wants them.

4

Ongoing servicing runs in the background

Balances and transactions are available in real time through the same API your team already uses. Agents handle the recurring work—categorizing activity, triggering scheduled transfers, flagging anomalies—so your support team is not the first line for routine account questions.

Example: a delivery platform pays its couriers

A courier finishes their shift at 9:00 PM. Instead of waiting for a Friday transfer into an outside bank, their earnings land in a checking account they opened during onboarding—inside the same app they use to pick up work. They spend against it that evening with the debit card already in their wallet. A standing rule moves ten percent into a separate savings account each time they get paid.

For the platform, the balance stays in the product, the payout is instant instead of batched, and the courier has a reason to come back that has nothing to do with the next shift.

What makes this different

Consumer identity verification is built in. Verifying an individual requires a different set of checks than verifying a company. Synswi runs the consumer version rather than asking you to adapt a business onboarding flow.
Accounts open inside your product. Your user stays in your interface under your brand. No redirect to a bank-branded portal in the middle of signup.
Deposits are held at FDIC-insured partner banks—insured up to $250,000 per depositor, per bank, for each ownership category. Synswi provides the technology; the partner bank holds the funds.
It is the same platform as the business side. Consumer accounts, business accounts, payments, and card issuing run on one integration. Platforms that serve both individuals and companies do not need two vendors.
The consumer obligations come with it. Disclosure delivery, error resolution, and dispute handling are part of the program rather than something you assemble separately.

Pricing and engagement

Consumer account programs are scoped during onboarding. Pricing depends on the number of accounts opened, card volume, the rails you need, and how much of the servicing experience you want Synswi to run. Reach out to discuss your use case and get a quote.