When an order completes, an invoice is approved, or a milestone is hit, Synswi initiates the payout automatically—splitting funds, selecting the fastest or cheapest rail, and confirming delivery. No batch files, no manual bank transfers, no next-morning surprises.
AI agents manage the details: calculating splits, deducting fees, verifying recipients, and tying every disbursement back to its source record. Whether you're paying 10 vendors a month or 10,000 marketplace sellers a day, the workflow scales without adding headcount.
Finance and operations teams at marketplaces, platforms, and mid-market companies that need to disburse funds to many recipients—sellers, vendors, contractors, or partners—and are tired of managing payouts through manual bank transfers, spreadsheet-driven batch files, or fragile scheduled jobs.
At low volumes, payouts are manageable. Someone logs into the bank portal, initiates a few transfers, and updates a spreadsheet. It takes an hour, maybe two.
At scale, this becomes a full-time job—or several. Hundreds of payouts mean hundreds of opportunities for the wrong amount, the wrong account, or the wrong timing. Batch files introduce day-long delays. Manual reconciliation after the fact eats into close cycles. And every payment that goes out wrong is a support ticket, a clawback, or a compliance issue.
The gap between "this person is owed money" and "this person has been paid" is where trust erodes—with your sellers, your vendors, and your own finance team's confidence in the numbers.
An order completes on your platform, an invoice is approved in your AP system, or a scheduled disbursement date arrives. The event that means "this person needs to be paid" is your trigger.
Based on rules configured for your business—amount thresholds, recipient preferences, urgency—Synswi routes the payment through the optimal channel: next-day ACH for routine payouts, same-day ACH for time-sensitive ones, FedNow or RTP for instant delivery, or wire for large sums.
Agents calculate revenue splits, deduct platform fees, verify recipient details, and run compliance checks before funds leave. For marketplace payouts, this can mean hundreds of individual disbursements triggered by a single settlement event.
Once funds are sent, agents match the disbursement back to the originating event—the order, the invoice, the contract milestone—and update your records. Your finance team sees the full trail without manual reconciliation.
A customer buys three items from three different sellers on your marketplace. The order settles at 11:00 AM. Within seconds, an agent calculates each seller's share—$84.20, $41.50, and $127.00—deducts your 15% platform fee from each, and initiates three separate ACH payouts. Seller A has opted into instant payouts, so their $71.57 goes via FedNow instead. All three disbursements are linked to the original order in your records before anyone on your team opens a dashboard.
If seller B's bank account fails validation, the agent holds that payout, notifies the seller to update their details, and retries automatically once they do—without blocking the other two payouts.
Automated disbursements is a paid customization that Synswi builds and maintains for your organization. Pricing depends on payout volume, the number of rails involved, split complexity, and integration scope. Reach out to discuss your use case and get a quote.