Synswi

B2B customer portal

A single front door for the wholesalers, distributors, and trade buyers who already do business with you. They get self-service for repeat tasks while your team stays in control of customer relationships.

Why teams add a portal

  • Fewer emails and calls for routine order follow-up
  • Buyers see the same experience your team expects them to have
  • A professional experience that matches the rest of your brand
  • Room to grow into additional platform capabilities over time

What the portal covers

Orders in one place

Your trade customers can review what they buy from you and submit requests without a round of phone calls.

Clear account status

Give buyers a shared view of account activity so your team can resolve questions quickly.

Availability they can trust

When stock and lead times are visible, customers order with confidence and your team fields fewer status checks.

Payment readiness

Let customers keep payment details on file for a faster checkout on future transactions.

Roles that match the job

Purchasing, accounts payable, and operations can each see what they need—without sharing one generic login.

Account administration

Customer-side admins can manage preferences and access so the portal fits how that organization works with you.

Configured for how you operate

We align the experience with your customer structure and internal workflows—not a one-size template.

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